1- GENERAL TERMS AND CONDITIONS FOR UNUSUAL NATURE

1.1. We are a company specializing in Content Development.

1.2. To begin, we would like to clarify that these general terms cover all the rules for all products we sell, as well as any courses and lectures given, which is why there may be a need for supplementary terms which will always be available to our clients (separately).

1.3. Those who contract our courses and digital products, as soon as they give their virtual acceptance, which will have the force of a signature for all purposes, become part of our database, being, from then on, duly registered in our systems and identified by their access codes, hereinafter referred to as login and password.

1.4. These General Terms and Conditions concern the general dealings practiced by our company; however, it should be considered and reiterated that each product marketed and effectively acquired by our clients has individual warranty and return periods that must be respected in case of returns or claims for exchange and warranty.

1.5. All terms contained herein apply to the use of all products and services offered by Natureza Incomum, in addition to, it should be emphasized, the specific rules of each product sold.

1.6 If the author or owner of any image published on the blog wants it removed for any reason, please contact us via email at contato@naturezaincomum.com.br and we will do so as quickly as possible.

2- SERVICES PROVIDED DUE TO AN UNUSUAL NATURE

2.1. Natureza Incomum offers the service of selling educational products and, exceptionally, courses, lectures and training, including e-books via the internet.

2.2. The website system will require the login and password (properly registered at the time of purchase) to access the exclusive area for the contracting party.

2.3. Therefore, the safekeeping and security of their login and passwords is the sole responsibility of the contracting party, and they may not transfer this responsibility to third parties, nor to Natureza Incomum.

3- DUTIES AND RIGHTS OF AN UNCOMMON NATURE

3.1. Unusual Nature will allow access 24 (twenty-four) hours a day, 7 (seven) days a week. Except for reasons described in items 3.2. section (d), 5.3. and 5.4.

3.2. Natureza Incomum is obligated to provide the access service contracted by the contracting party, under the General Terms and Conditions for the chosen inclusion plan, and access may occasionally be interrupted due to: (a) unavailability caused by problems with the party responsible for connecting the site to the Internet network; (b) unforeseen events that prevent the provision of services; (c) lack of electricity supply; and (d) technical and/or operational problems that require temporary shutdown of the system, adjustments to prevent the occurrence of failures in the transmission and/or routing system for Internet access.

3.3. In the case of Online Courses and Lectures delivered by Uncommon Nature where there is support from collaborators and speakers, questions and answers occur live. For other products, we may offer a similar service, but purely at our discretion, and are, in fact, released from such responsibility and obligation.

3.4. Natureza Incomum reserves the right to interrupt its services if there is suspicion that the client is attempting to circumvent the security system of computers to which they do not have authorized access or sharing their access with other people.

3.5. Natureza Incomum may, eventually, prevent the course from progressing if the contracting party has a workload significantly lower than the minimum stipulated for each course. This time may vary at each stage of the course. In courses that offer a certificate, Natureza Incomum also reserves the right to prevent the printing of the certificate if the achievement is below 70%. In the case of e-books and other products acquired independently of classes, lectures, and online courses, access is free and unrestricted; and no certificates will be issued.

3.6. Certificates will be issued exceptionally and only for some courses and lectures that may be given. Therefore, when a certificate is issued for a specific course, training, or lecture, this information will be clearly and specifically stated at the time of contracting. For all other cases, certificates of any kind will not be issued or delivered.

3.7. The contractor is solely responsible for filling in their name, CPF (Brazilian tax identification number), and address during registration. All costs related to the re-issuance of certificates, invoices, receipts, and other products resulting from errors in filling out the registration data are the sole responsibility of the contractor.

3.8. Natureza Incomum reserves the right to delete any registration that does not comply with the company’s usage policy.

3.9. By filling in the mobile phone field, the contracting party acknowledges and agrees that the contracted party may occasionally send SMS messages of various kinds, whether on educational, financial, or registration-related topics.

3.10. Natureza Incomum is not responsible for any damage to your professional or personal life resulting from your profile being viewed on the site by any third parties, as the provision of photos and other information is optional and publicly available for viewing and dissemination.

3.11. Natureza Incomum and its suppliers do not guarantee the accuracy or completeness of external links and other items in the materials. Natureza Incomum is responsible for providing access to the material made available here through its system, and its copying for commercialization, printing, reproduction, or any other type of use without authorization is prohibited, with violators subject to the corresponding civil and criminal penalties, under the terms of Laws 9.279/96, 9.610/98 and 9.609/98 and other laws that may be in force and related to the subject matter.

3.12. Natureza Incomum will not be responsible for any damages resulting from unauthorized access by third parties or hackers to the website, using the login and password, which are for the exclusive use and responsibility of the contracting party.

3.13. Natureza Incomum reserves the right to maintain the registration in its database for a period longer than contracted, and may even use it exclusively for promotional purposes on the website.

3.14. Natureza Incomum does not guarantee your access to any Q&A sessions and discussions, since “the rooms” may have limited spaces and access is through the website and the corresponding plan.

3.15. OUR PRODUCTS ARE SUPPLIED “AS IS”, AND NO COPIES MAY BE MADE DUE TO COPYRIGHT PROTECTION, WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR A PARTICULAR PURPOSE.

3.16. We know that machines have a lifespan and that during that life they can malfunction. Inevitably, power supplies burn out, hard drives can stop working, memory can fail, networks can lose packets, among other possible problems. We always prepare to anticipate and avoid these failures, but it is not always possible. THEREFORE, IN NO EVENT SHALL Natureza Incomum OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES INCLUDING (BUT NOT LIMITED TO) LOST PROFITS, BUSINESS INTERRUPTION, OR LOSS OF INFORMATION ARISING OUT OF THE USE OF OR INABILITY TO USE THE MATERIALS, EVEN IF Natureza Incomum HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

4- DUTIES AND RIGHTS OF THE CONTRACTING PARTY

4.1. The client will be responsible for the correct use of their login and password, which are for their exclusive use. However, it is essential that the client complete the exercises included in the purchased material for a better understanding and benefit from the proposed study.

4.2. The client shall provide, at their own expense, internet access. Payment for said access, to avoid any doubt, is the sole responsibility of the client.

4.3. Personal data; including your own CPF (Brazilian taxpayer ID) or, if you do not have one, the CPF of a responsible party; the billing information provided by the contracting party is your sole responsibility, and you will bear any civil and criminal penalties that may arise.

4.4. By registering, the contracting party agrees to provide true, up-to-date and complete information, as requested on the registration pages.

4.5. The contracting party assumes all burdens and responsibilities arising from its actions and misconduct with the contracted company Natureza Incomum, and is also responsible for actions that third parties may take on its behalf through the use of its login and password.

4.6. As consideration for the services of the contracts entered into with Uncommon Nature, the contracting party must pay the amount stated in the contracting environment, on the dates and/or periodicity referred to, corresponding to the contracted plan.

4.7. The contracting party has the right to print the certificate, when available for their chosen contract type, at no additional cost, provided it is offered for the contract made by the contracting party. For training sessions, courses, and lectures that do not offer a certificate, the contracting party is not entitled to one.

5- PAYMENT PLANS AND METHODS

5.1. All Plans and Payment Methods are presented on the website, and the information provided by the user is the sole responsibility of the contracting party, as per item 4.3 of this agreement.

5.1.1. It is emphasized that in the case of installment purchases, the contracting party is responsible for the full payment of all installments due, and any default may result in protests and referral to credit protection/restriction registries, including (but not limited to) SERASA and SCPC. Therefore, the contracting party hereby acknowledges and accepts this procedure.

5.1.2. Nevertheless, it should also be emphasized that installment plans are not to be confused with monthly payments, since the single amount charged for the acquisition of each product is linked to the acquisition, which is considered complete upon contracting, with the product/material being immediately available to the purchasing contractor as soon as their registration is confirmed, a rule that does not apply only to “mentorship” plans.

5.2. By formalizing a purchase through their login and password, the contracting party authorizes Natureza Incomum to make the charges in the chosen form and method, with Natureza Incomum and any authorized debit company being exempt from any responsibility or obligation.

5.3. Should there be any impediments to the payment of your plan due to reasons attributable to the contracting party, Natureza Incomum reserves the right to suspend the services and products stipulated in this agreement indefinitely and undertakes to notify the user by email so that they can resolve the outstanding issue. The contracted amount will be collected through all means permitted by law until it is fully paid.

5.4. If your plan situation is not resolved, Natureza Incomum will be authorized to keep your access suspended indefinitely.

5.5. By logical consequence and by all that is established in this instrument, even if the contracting party has opted for one of our installment plans, this does not guarantee them the right to request cancellation and be exempt from paying the outstanding installments. Therefore, even if a formal cancellation request is made, but after the period observed for guarantee/withdrawal, the contracting party will be charged all the agreed amounts, that is, the full value of the contract.

6- CANCELLATION REQUEST / UNUSUAL RELATIONSHIP

6.1. This registration will remain valid indefinitely, as long as the contracting party maintains their login and password active on the website, always respecting the chosen payment method and plan.

6.1.1. On the course or product page offered by Natureza Incomum, you can view the price, payment methods, and additional services.

6.1.2. Any cancellation requests do not exempt the contracting buyer from the agreed payments, even if paid in installments, since upon contracting all material is immediately made available to the purchaser.

6.1.3. However, the legal deadline for any cancellations with refunds is reserved, in accordance with the Consumer Protection Code, notwithstanding the provisions of its article 49.

6.2. Cancellation requests for any plan, product, or course must be made in writing and submitted within the timeframe specified for each product or course (warranty), via email. The email address provided by the contracting party on the form must be the same email address registered on the website.

7 – COMPENSATION AND DAMAGES

7.1. The contracting user agrees to defend, indemnify and hold harmless Natureza Incomum from any liability with respect to any claim, loss, damage, costs or expenses incurred as a result of improper use of the Products, Courses and Content made available therein, for the violation of intellectual property rights of Natureza Incomum or any third parties, as well as for the violation of the provisions of these Terms.

7.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MAXIMUM AMOUNT FOR WHICH NATURE INCOMUM IS LIABLE, REGARDLESS OF THE REASON FOR THE CLAIM, IS LIMITED TO THE AMOUNT EVENTUALLY PAID BY THE USER TO Natureza Incomum, PROVIDED THAT THE ALLEGED DAMAGE IS UNEQUIVOCALLY PROVEN.

7.3. There is no promise or guarantee of success in the marketing of our products, courses, and training programs, since success will depend exclusively on the client when applying the methods and techniques learned, as well as, of course, their own entrepreneurial profile.

7.4. The terms of this agreement, defined as General Rules, agreed upon by the parties, shall be governed by the laws of the Federative Republic of Brazil, without regard to any conflict of laws provisions. The parties elect the courts of the capital city of the State of São Paulo to settle any dispute arising from this contract, expressly waiving any other jurisdiction, however privileged it may be.